Keep Texas Beautiful – Privacy Policy

Last Updated: December 11, 2025

Keep Texas Beautiful (“KTB,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have when interacting with our website or participating in our programs, events, and services.

By using our website or providing information to us, you agree to the practices described in this policy.

1. Information We Collect

We collect only the information necessary to operate our website, support our programs, and communicate with our community. This includes:

Personal Information You Provide

  • Name

  • Email address

  • Mailing address

  • Phone number

  • Donation details (e.g., amount, date, payment confirmation data)

  • Program or event registration details

  • Volunteer, membership, or application information

  • Any information you choose to provide through forms, surveys, or correspondence

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and usage patterns

  • Cookies and similar technologies (see Section 9)

This information helps us improve our website and does not personally identify you unless required for security or troubleshooting.

2. How We Use Your Information

We use personal information to:

  • Communicate with you about programs, events, and updates

  • Process donations and send receipts

  • Coordinate volunteer, event, and program participation

  • Provide customer service or respond to inquiries

  • Improve website functionality and user experience

  • Meet legal, financial, and reporting obligations

We do not use personal data for automated decision-making or profiling.

3. Phone Numbers & Text Messaging

KTB collects phone numbers only for specific, limited operational purposes—for example:

  • Coordinating program activities

  • Confirming event or volunteer logistics

  • Notifying individuals directly involved in a service (e.g., alerting a contact that a recycling pickup driver is on the way)

KTB does not conduct mass SMS campaigns, marketing text messages, or subscription-based texting programs of any kind.

Phone numbers collected during payment or donation processing

Phone numbers provided during donation checkout or bank-required verification are collected solely for transaction security and are not used by KTB for texting.

When texts may occur

If KTB sends an SMS message, it is:

  • One-to-one

  • Operational in nature

  • Sent only to the individual directly involved

  • Limited to fulfilling a programmatic or logistical need

Required disclosures

  • Message and data rates may apply.

  • To stop text communication from KTB, reply STOP.

  • For assistance, reply HELP.

Sharing of phone numbers

KTB does not sell, rent, share, or disclose your phone number—or any SMS-related consent—to:

  • Third parties

  • Affiliates

  • Partners

  • Marketing or communication vendors

Phone numbers are used only by KTB staff or authorized personnel for the operational purposes described above.

4. How We Share Your Information

KTB is committed to data minimization and confidentiality.

We do not sell, rent, or share personal information—including phone numbers, email addresses, mailing addresses, or SMS consent—with any third parties, affiliates, or partners for their own marketing, sales, or communication purposes.

We share information only in the following limited situations:

Service Providers

Trusted vendors may receive only the data necessary to perform essential services such as:

  • Secure payment processing

  • Website hosting or maintenance

  • Email delivery

  • Technical support

These vendors may use information only to perform services on our behalf and may not use it for their own purposes.

Legal Requirements

We may disclose information if required to comply with:

  • A legal obligation

  • Court order or subpoena

  • Requests from regulatory or enforcement authorities

5. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect personal data from unauthorized access, loss, or misuse. These safeguards include:

  • Secure data storage practices

  • Access controls for staff

  • Encryption and secure payment processing

  • Limiting data retention to operational or legal needs

No system can guarantee absolute security, but we take every reasonable measure to protect your information.

6. Data Retention

We retain personal information only as long as necessary to:

  • Provide services you request

  • Maintain accurate organizational records

  • Fulfill legal, financial, or audit obligations

Phone numbers used for operational texting are retained only as long as needed for program purposes and may be removed upon request.

7. Third-Party Content & External Links

Our website may include embedded content (such as videos, maps, or social media feeds) or links to third-party websites.
These external sites operate independently and have their own privacy policies.
KTB is not responsible for their content or privacy practices.

8. Your Rights

You may request at any time to:

  • Access personal information we hold about you

  • Update or correct your information

  • Request deletion of personal data (except where retention is legally required)

  • Opt out of KTB communications

To exercise these rights, contact:
communications@ktb.org

You may unsubscribe from marketing emails using the link provided in each message.

9. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

  • Improve website performance

  • Analyze site usage

  • Remember preferences

You may adjust your browser settings to manage or block cookies.
Some features of the site may not function properly if cookies are disabled.

10. Children’s Privacy

Our website is not directed to children under 13.
We do not knowingly collect personal information from children.
If you believe a child has provided information to us, please contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page, with the “Last Updated” date indicating the latest revision.

12. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact:

Keep Texas Beautiful
communications@ktb.org

Physical Address:

8850 Business Park Dr., suite 200

Austin, TX 78759