Nondiscrimination Policy and Grievance Procedure

Notice

Keep Texas Beautiful (KTB) does not discriminate on the basis of race, color, national origin (including limited English proficiency), disability, age, or sex in the administration of its programs or activities, whether carried out by KTB directly, through a contractor, or any other entity with whom KTB arranges to carry out its programs, services, or activities. KTB does not intimidate or retaliate against any individual or group because they have exercised their rights under federal nondiscrimination laws.

In accordance with federal civil rights requirements for funding recipients, KTB maintains a formal grievance procedure to ensure the prompt and fair resolution of complaints alleging violations of applicable federal nondiscrimination laws. This includes 40 C.F.R. Parts 5 and 7, which implement federal nondiscrimination requirements for recipients of EPA assistance. Relevant laws include Title VI of the Civil Rights Act of 1964 (race, color, national origin, and language access), Section 504 of the Rehabilitation Act of 1973 (disability), Title IX of the Education Amendments of 1972 (sex discrimination in education programs or activities), and the Age Discrimination Act of 1975 (age). This procedure applies to all KTB programs and activities and ensures compliance with federal standards for accessibility, equity, and protection from discrimination.

KTB takes reasonable steps to ensure that individuals with disabilities and those with limited English proficiency have meaningful access and equal opportunity to participate in our services, programs, and activities. Vital information will be provided in alternative formats or languages other than English, where appropriate.

If you require accommodations to participate in any KTB program, event, or grievance process, please contact KTB’s Civil Rights Coordinator (details below).

Point of Contact: Civil Rights Coordinator

The Executive Director is designated as KTB’s Civil Rights Coordinator and is responsible for compliance efforts and receipt of inquiries concerning nondiscrimination requirements under 40 C.F.R. Parts 5 and 7 and related statutes.

Sara Walters, Executive Director contact info:

  • Mail: Keep Texas Beautiful, Attn: Executive Director, 8850 Business Park Dr, #200, Austin, TX 78759
  • Phone: (512) 478-8813
  • Email: info@ktb.org

The Point of Contact is the initial point of contact for all grievances. They are responsible for overseeing and guiding the complainant through the grievance process. The Point of Contact manages files and records of complaints pertaining to Keep Texas Beautiful. In addition, they are responsible for coordinating the correct person(s) from the Keep Texas Beautiful to ensure the grievance is addressed efficiently and correctly.

How to File a Complaint

If you believe you have been discriminated against in connection with a KTB program or activity, you may file a complaint directly with us. We will work to ensure a prompt and fair resolution.

Submit by:

  • Mail: Keep Texas Beautiful, Attn: Executive Director, 8850 Business Park Dr, #200, Austin, TX 78759
  • Phone: (512) 478-8813
  • Email: info@ktb.org

Federal Complaint Options

Because some of KTB’s programs are supported by federal funding, you may also file a complaint with:

EPA External Civil Rights Division

U.S. Department of Justice, Civil Rights Division

  • Online: civilrights.justice.gov/report
  • Phone: (202) 514-3847 or 1-855-856-1247 (toll-free)
  • TTY: (202) 514-0716
  • Mail: U.S. Department of Justice, Civil Rights Division, 950 Pennsylvania Avenue NW, Washington, D.C. 20530-0001